Shipping and Payment Policy

Delivery area

We deliver to all addresses within the United Kingdom.

How Long Will My Delivery Take?

For orders which are ordered before 22:00 (GMT), delivery typically takes 4 to 11 working days and includes two stages:

  • Processing Time: 1–3 working days for order confirmation, customization, quality checks, and packaging.
  • Shipping Time: 3–8 working days, depending on your location, to reach your doorstep from our shipping center.

You can track your order anytime via our Order Tracking page, accessible from the top menu. If you have any questions, feel free to contact us!

Payment Methods

We offer secure and convenient payment options to ensure a seamless shopping experience, including:

  • Visa
  • MasterCard

Contact Information:

Email: info@orlivabirmingham.com

Or visit our contact page

Company Information:

Orliva Birmingham

Address: 27 John's Mews, London, WC1N 2NS, United Kingdom

Email:  info@orlivabirmingham.com

Contact page

Phone number: +44 7311 839266 

Our customer service team is available Monday to Friday from 9 AM to 5 PM.